Gillian Javier

My name is Gillian Javier, and I am a recent Behavioural Science graduate who is looking for a part/full-time job. I specialize working with children and children with disabilities. Efficient customer service and multi-tasking skills from my internship and working in retail/sales. I am willing to learn new materials and gain experience through day-to-day work activity. 

Developmental Aide at Step by Step Early Intervention (September 2021-April 2022)

• Worked with children from ages 3 to 7 with developmental delays such as autism, speech delay, ADHD, or cerebral palsy.
• Provided structured, play-based therapies for children to increase independence and foster positive behaviors.
• Displayed a positive environment for the children by making activities more fun and engaging.
• Helped children prepare for kindergarten or grade school by demonstrating proper school behavior. 
• Assisted students’ self-care such as dressing and toileting. 
• Assisted students with their designated schedule.
• Supervised children during indoor and outdoor activities along with other colleagues.
• Documented key elements such as day-to-day activities, advice, therapies and techniques used on PUF floor or FSCD sessions.
• Weekly meetings with HR management to report materials I have learned from working on the PUF floor and FSCD sessions.
• Worked with teachers and behavioral therapists to assist with crafts and activities for the week.
• Attended FSCD sessions (in-school and at home) with behavioral therapists to further understand different types of therapies and methods used in each session.

Sales Associate at Famous Footwear (July 2021-Present)

• Worked as cashier, floor associate, and stocks
• Maintained knowledge of cashiering procedures. Operated Point of Sales system accurately and efficiently.
• Attentive to details such making sure shoes were the same size, and have a right and left shoe in the box before proceeding with purchasing, organizing shelves and made sure the labels were accurate. 
• Retained information about merchandise and provided recommendations to customers.
• Kept track of daily Great Sales and KPI to exceed sales.
• Maintained KPI to 70-90%.
• Provided excellent customer service by helping customers find sizes, provided recommendations, and offered to order shoes online for customers. 
• Consistently multi-tasked during shifts by helping customers, keeping shelves organized, cashiering, and processing online orders.
• Trained new team members with basic procedures such as cashiering, box counts, labelling, in-store pick up orders or home delivery orders.
• Processed mismates and stolen shoes to keep track of inventory.
• Prepared in-store pick up shoes and packaged home deliveries. 
• Kept shelves clean and organized by making sure the shoes were under the right label and shouldering the shoes boxes.

University Graduate at Ambrose University (September 2017-May 2022)

• Undergraduate, Bachelor of Arts: Behavioural Science
• Graduated in May 2022 
• Main Courses:
• Social Development: Child, Family, School, Community
• Culture and Psychology
• Counselling
• Developmental Psychopathology
• Child Development
• Abnormal Psychology
• Adolescent Development
• Social Psychology