Gurjinder Singh

I am a dedicated sales professional with over four years of experience in the trucking and automotive parts industry. I specialize in building strong client relationships, identifying new business opportunities, and driving consistent revenue growth. My background in supply chain management and software testing supports my ability to deliver efficient, customer-focused solutions. I am a strong communicator who thrives in collaborative environments and values continuous learning. Fluent in English, Punjabi, and Hindi, I bring a multicultural perspective to my work and enjoy connecting with diverse clients

Sales Executive World American Truck Parts (S & S Parts) – Mississauga, ON June 2024 – Present
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Conducted virtual and in-person meetings to identify new business opportunities and foster client relationships.
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Achieved a 20% increase in sales within the first six months through strategic client engagement.
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Negotiated contracts and closed deals, contributing to a significant revenue boost.
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Coordinated with marketing and logistics teams to ensure on-time delivery and exceptional customer service.
Outside Sales Representative BIGRIG PARTZ INC – Brampton, ON November 2023 – May 2024
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Developed new client relationships and identified sales opportunities, increasing the customer base by 15%.
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Managed client orders, monitored stock availability, and ensured timely delivery.
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Negotiated special orders and pricing with parts managers to enhance profit margins.
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Increased customer retention by maintaining excellent service and follow-up.
Inside Parts Sales Representative -Dixie Truck Parts – Mississauga, ON February 2022 – October 2023
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Sold truck parts and services, ensuring solutions met customer needs and specifications.
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Handled returns, warranties, and core processes, maintaining company policies.
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Assisted technicians and customers with parts, streamlining service delivery.
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Managed inventory and resolved customer inquiries to ensure satisfaction.
Service Manager
Pride Group Logistics – Mississauga, ON (January 2021 – January 2022)
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Managed daily operations, ensuring efficient service delivery and adherence to company policies.
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Acted as the primary point of contact for customer communication and service updates.
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Scheduled work orders, managed repair backlogs, and optimized team resources.
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Resolved customer complaints and maintained strong client relationships.
Quality Assurance Analyst Computer Talk Technology Inc. – Markham, ON (January 2021 – August 2021)
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Designed and implemented IT systems to optimize performance.
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Analyzed system data, identified inefficiencies, and improved operational processes.
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Led preventive maintenance initiatives, reducing downtime by 20%.

College Diploma in Supply Chain Management Canadore College, Mississauga, ON January 2021 – August 2021
College Diploma in Software Testing Conestoga College, Waterloo, ON May 2019 – December 2019
Bachelor of Computer Science Lovely Professional University, Jalandhar, Punjab August 2010 – June 2014
CERTIFICATIONS & TRAINING
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Certified Supply Chain Professional (CSCP) – APICS
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Sales Training & Negotiation Techniques