Gurwinder Kaur

Dear Sir/Madam

When I learned of your need for a Dispatcher, I felt compelled to submit my resume for your review. As a skilled professional with more than three years of experience responding to calls and communicating crucial information to mobile units, I would significantly benefit your organization in this role.

From addressing caller concerns and relaying messages to coordinating driver itineraries and maintaining detailed records, my background has been characterized by my commitment to optimizing efficiency and making sound decisions. My proven ability to remain calm under pressure, along with my superior communication and multitasking abilities, prepares me to excel in this position.

Consider the following highlights of my qualifications:

Strategically negotiating the best freight rates with vendors to cost-effectively book loads.

Handling calls effectively in a fast-paced and challenging dispatching centre environment.

Earning a reputation as a top service provider with extremely high levels of accuracy and efficiency.

managing dispatch calls, coupled with my superior interpersonal and time management skills, I will certainly surpass your expectations. I look forward to discussing the position in detail. Thank you for your consideration.

Sincerely,

Gurwinder kaur

DISPATCHER 06/2022 to current
A&A transportation , Brampton, ON
WORK HISTORY
● Manage incoming phone calls from drivers, customers, and management. ● Schedule/Open load orders and assign to drive.
● Enter data in the computer system and maintain logs and records of calls, activities, and other information.
● Communicating with carriers and customers.
● Provides support to driver payroll administration.
● Responsible for keeping the customers informed regarding the dispatch. ● Scheduling the west canada dispatch
● Knowledge of xpert IT solutions and ELD.

● Ensuring carries compliance with company policy and procedures.

VOLUNTEER DISPATCHER 03/2022 to 06/2022 Rai Dispatch, Brampton, ON
● Manage incoming phone calls from drivers, customers, and management. ● Schedule/Open load orders and assign to drive.
● Enter data in the computer system and maintain logs and records of calls, activities, and other information.
● Communicating with brokers, carriers and customers.
● Provides support to driver payroll administration.
● Responsible for keeping the customers informed regarding the dispatch. ● Scheduling the city dispatch.
● Knowledge of AVAAL and ELD.
● Coordinating with custom brokers for custom clearance.
● Ensuring carries compliance with company policy and procedures.

FRONT COUNTER WORKER 12/2020 to 01/2022 .
Tim Hortons, Windsor, ON
● Kept kitchen, counter and dining areas cleaned and sanitized.
● Accurately operated cash register to process customer payments.
● Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
● Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
● Kept drawer balanced by accurately processing cash, credit and debit payments.
● Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness. ● Replenished serving stations with fresh food and cleaned up spills.
● Brewed coffee and tea and changed out drink station syrups.
● Backed up servers by setting up trays and completing some food deliveries. ● Maintained effective supply levels by monitoring and reordering food stock and dry goods.

WAREHOUSE WORKER 04/2020 to 09/2020 Amazon , Brampton, ON
● Loaded, unloaded and moved material to and from storage and production areas.
● Wrapped pallets in shrink wrap prior to loading.
● Operated pallet jacks and material moving equipment to receive and transport items from various

warehouse locations.
● Consistently lifted materials weighing as much as 30 pounds

EDUCATION 

Northern College, Scarborough ON :- Post-graduation, Computer Engineering Technician, 05/2019
F.C Verma Senior Secondary School, Batala, Punjab, India Higher Secondary School, Nonmedical, 04/2014