Harshdeep Jassal

Dear Hiring Manager,

I recently came across your job listing for the Retail Sales Associate position. I believe that I could prove to be an excellent fit for this job for many reasons. I'm familiar with what it takes to be successful as a sales associate due to the experience that I've gained while working at a similar store up until this point. I'm reliable and always willing to step up when shifts need to be covered. On my resume, you will find references that can attest to this.

In my four years of retail experience, I have gained valuable knowledge about working with a variety of Point of Sales systems. I am comfortable cashing people out and familiar with proper cash handling procedures. In the past, I've worked both the closing and opening shifts and was responsible for balancing the cash drawer and taking deposits to the bank each day. I have a 100% track record for accurate end-of-day balances. I've never been short a penny.

In addition to this, some of my other duties included creating displays, unpacking and stocking new merchandise, and assisting customers with any inquiries that they had about products. My past retail experience has taught me how good customer service can make or break the shopping experience, and I was able to gain valuable insight into how to keep interactions with customers positive. I was good at showing customers how to choose the item that fit both their needs and their budget, which earned me a 30% repeat customer base over two years, which was 5% above the average for sales associates at the store.

If, after taking a look at my resume, you agree that I could be a good fit for your store, I would love to hear about what the next steps are. I am available to talk at your convenience and can be reached by phone or email.

Sincerely,

 Harshdeep Jassal

Work Experience
July 2022 - Now | Sales Associate | Guess

Brampton, Ontario

●  Maintained a happy attitude and stuck to the dress code, making an excellent first

impression on the consumer

●  Built on communication skills by giving customers up-to-date information on the

products and services

●  Showed multitasking skills by providing exceptional service in the fitting rooms and

following up with customers promptly while keeping the cash wrap queue short

●  Achievements

●  Recommend goods options or assist customers in locating/obtaining merchandise based on their requirements and wishes

●  Performed sales and register transactions such as ringing up purchases, processing cash or credit payments, and counting money

●  Greeted clients in a friendly manner, answering their queries and leading them to the appropriate racks and counters

November 2020 - January 2021 | Front Head Assistant | Nanwa Financially Group

Brampton, Ontario

●  Answering customer calls and delivering messages while utilizing basic office

equipment such as faxes and scanners

●  Suggesting improvements in accuracy, efficiency, and reducing costs

●  Have strong knowledge of bookkeeping and accounting principles, good

organizational skills, and working knowledge of accounting software

July 2020 - October 2020 | Receptionist | Saitech Machine Ltd

Mississauga, Ontario

●  Notify the company personnel of visitor arrival and serve visitors by greeting, welcoming, and directing them to the correct cabin

●  Contacted any visitors by answering or referring inquiries for any upcoming meetings

●  Treated visitors with professionalism, patience, and a “people-first” attitude

Education
September 2021 - June 2026 | University of Waterloo, Kinesiology Honours Co-op Program Bachelor of Science (BSc) Degree
September 2017 - June 2021 | Chinguacousy Secondary School, Regional Sci-Tech Program Ontario Secondary School Diploma