
Hawa Napo
Customer Service / Support
About Hawa Napo:
Strong customer service, synthesis, and analysis skills. Ability to prioritize and manage multiple responsibilities.
Strong teamwork skills and comfortable with change. Versatile, autonomous, smiling, discreet and organized.
Experience
I'm currently in Canada on a PVT (Permit Vacances Travail) and hold a degree in computer science "software development" with 6 years' experience in data analysis. I was a Customer Experience Data Analyst in the Services and Customer Experience Department, and this wealth of experience motivates me even more to take on new professional challenges. On a day-to-day basis, I'm involved in the collection, transformation, modeling, design and automation of CODIR reports for DSEC on airlocks.
My professional experiences as a Data Analyst Consultant at VINCI Construction and as a Business Intelligence Consultant at SOPRASTERIA have enabled me to acquire and develop the solid knowledge needed to successfully carry out the tasks of the position to be filled. I worked as a Data Analyst Consultant at RENAULT on a strategic and marketing project.
Education
I have an engineering degree in computer science with 6 years of experience.
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