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Brampton
Himal Sitoula

Himal Sitoula

Student IT Technician at Algoma University

Technology / Internet

Brampton, Ontario

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About Himal Sitoula:

Hi, I am Himal Sitoula. I am a 3rd-year Computer Science student at Algoma University. I have always been fascinated by the power of technology to solve problems and improve people's lives. As a result, I have spent the past few years educating myself on software development through self-study, and personal projects. I have gained a strong foundation in programming languages such as Java and Python and DBMS software like MySQL

Experience

Student IT TechnicianStudent IT Technician

Algoma University, Ontario

• Troubleshot and maintained hardware and software issues for over 200 end-users, resulting in over 90% user satisfaction.
• Generated over 500 student ID cards while managing customer service operations and troubleshooting equipment.
• Successfully reduced backlog of unresolved tickets by 40%, enabling smooth operations for the service desk team.

Education

Algoma University

Grade: 3.71 GPAGrade: 3.71 GPA

Activities and societies: Student Mentor, vice president of Algoma University Video Game Club (AVGC Brampton).Activities and societies: Student Mentor, vice president of Algoma University Video Game Club (AVGC Brampton).

• Received Algoma University President’s Award for academic excellence.
• Maintained a GPA of 3.71 while working part-time and taking a full course load.
• Elected as a Student mentor to support and guide a student through their academic journey.
• Vice President of Algoma University Video Game Club (AVGC Brampton).

• Received Algoma University President’s Award for academic excellence. 

• Maintained a GPA of 3.71 while working part-time and taking a full course load. 

• Elected as a Student mentor to support and guide a student through their academic journey.

 

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