Igor Karelin

Experienced, motivated, and versatile professional with a strong background in technical illustration and customer support. Proven expertise in developing technical publications, creating detailed visual materials, and supporting in-service engineering and customer service operations. Adept at using industry-leading software and ensuring compliance with ITAR/EAR regulations.

Collins Aerospace Landing Systems, Oakville, Ontario

Principal Specialist, Technical Publications & Customer Support
September 2005 – March 2025

• Developed procedural guidelines for illustrators (Standard Work) incorporated into the Departmental Procedure Guide.
• Created and catalogued CATIA V5 digital mock-ups of legacy products based on engineering blueprints.
• Evaluated and implemented Auto-Trol software, eliminating rework and ensuring seamless artwork transfer to customers.
• Designed and created visual materials, including artwork and interactive animations, for training manuals.
• Created and revised technical illustrations for aircraft engine manuals using CATIA V4/V5 and Corel Designer.
• Managed online Technical Publications Library and SharePoint site, ensuring timely updates and user access control.
• Supported In-Service Engineering and Customer Service Portal as a 24/7 customer-facing representative.
• Collected and collated data from operators and repair organizations, administering communications and payment processing.
• Collaborated with the Technical Writing department to develop and maintain technical illustrations for end-user manuals.

McGill University, Montreal, Quebec
Bachelor of Arts, Major in Geography Urban Systems (1993-1996)

• Major areas of study: GIS, Urban Planning, Transportation, Housing, and Marketing Management.