Inhwan Oh

Passionate about People | Experienced in Hospitality and Customer Service | Bilingual (English & Korean)

Hello! I'm Inhwan Oh, a customer service enthusiast with a strong foundation in hospitality and a passion for creating memorable experiences. My journey began in the vibrant city of Seoul, where I honed my skills as a Hotel Banquet Hall Supervisor at the prestigious Kensington Hotel. Starting as a banquet server and quickly moving up the ranks, I discovered my knack for leadership, attention to detail, and the joy of exceeding guest expectations.

After my successful stint in the hotel industry, I embraced new challenges at Fitness101, where I thrived as a Member Services Representative. From guiding prospective members through their first tour to ensuring each member left with a smile, I learned the art of creating welcoming and engaging environments. My adaptability and commitment to customer satisfaction were key to my success in these roles.

In addition to my professional pursuits, I am a self-employed YouTuber with a channel that has garnered over 11,000 subscribers. My content focuses on travel, culture, and personal experiences, allowing me to connect with a global audience and refine my communication skills. This venture has taught me the importance of storytelling, creativity, and the power of digital engagement.

As a bilingual professional fluent in English and Korean, I am well-equipped to connect with diverse audiences. My cultural understanding and language skills allow me to provide top-notch service, making each interaction personal and meaningful.

I am now excited to bring my unique blend of skills, passion, and experience to Korean Air as a Passenger Traffic Agent. I thrive in dynamic, fast-paced environments, and I am eager to contribute to the seamless operations and outstanding service that Korean Air is known for. My goal is to be a valuable ambassador for the airline, ensuring every passenger feels welcome and valued from the moment they arrive at the airport.

I started my career as a banquet server at the Kensington Hotel in Seoul, quickly advancing to a Banquet Hall Supervisor role, where I led events and ensured guest satisfaction. Later, as a Member Services Representative at Fitness101, I excelled in delivering exceptional customer service, from welcoming and assisting members to managing renewals. Additionally, my experience as a YouTuber with over 11,000 subscribers has enhanced my communication skills and ability to engage with diverse audiences. Fluent in English and Korean, I’m dedicated to providing outstanding service in dynamic, fast-paced environments.

I studied Jazz Guitar Performance and Composing in the Bachelor of Fine Arts program at York University, Toronto, where you gained valuable skills in creativity and communication.