Isis Gomes
Customer Service / Support
Services offered
Courteous professional committed to maintain high standards of quality customer service. I am dedicated to my responsibilities as a conscious citizen to promote the development of an ecological and healthy lifestyle.
I am committed to having a real positive impact on my environment and I have strong skills in interpersonal communication demonstrated by 12 years of experience.
Experience
- Transcription of audios from various sources working to exact specifications and delivering high-standard results.
- Transcripts completed with exceptional accuracy and efficiency.
- Quickly learn client-specific preferences in formatting, spelling, capitalization, and editing conventions.
- Worked with a typing speed of over 65wpm to deliver efficient transcription services.
- Provided flexible working hours to meet evening and weekend demands of clinical transcription teams.
- Listened carefully, paying attention to accent and cultural nuances to provide correct and real dictation.
Education
Post SecondaryDegree : Tourism,2012
UNIOESTE - BRAZIL
Studied in University for 4 years
Knowledgeable of the tourism industry demand, regarding language, culture, specific needs, cross- cultural understanding and culinary.
Diversity of tourism servicesprovided through 4 years of University.
Set of information and specific knowledge related to nature,management of PublicRelations departments and hospitality services.
Minor in Public Relations
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