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jagriti sharma

jagriti sharma

Team Leader

Customer Service / Support

Regina, Saskatchewan

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About jagriti sharma:

Working as a Deputy Team Leader for Europe vacation homes 

Experience

A Customer Service Supervisor with 12+ years of professional experience in customer support, operation management, and team management. A proven track record of communicating effectively & managing remote teams. Adept at building a high-performance team and establishing collaborative work cultures. Also, experience in handling and managing the entire gamut of store operations.

Education

Managed a team of 10+ customer service representatives for a high-volume chat support center, which included coordinating daily operations and scheduling to resolve issues with new bookings, billing, promotion-related disputes, and other customer service issues.

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