jashan singh

July 2019 – current ITAD Technician Quantum lifecycle Partners Brampton, ON

 Works as Liaison between Operations and Customer success team.

 Coordinates with Customer success team to find latest update on lots and provide

passwords to operations with corresponding lots.

 Coordinates with operations team including supervisor or operations manager on weekly basis.

 Cooperates with CS team and ops to create sublots to maximize an asset value.

 Manages the flow of information internally and with other departments.

 Creates daily reports on Quarantine lots (Using Microsoft Excel and Word).

 Responding to inquiries and resolving any conflict resolution for Quarantine lots.

 Performs timely follow ups with CS team.

 Diagnoses and repairs business telecommunication equipment, including photocopiers,

computers, laptops, servers, and IP phones.

 Troubleshoots issues with desktops, laptops, servers, network gear, and other

telecommunication equipment, ensuring uninterrupted business operations.

 Performs factory resets on mobile devices and network equipment, as well as repaired, refurbished, and configured IT assets.

 Installs and configures operating systems, including Android and iOS, to ensure proper functionality.

 Maintains, repairs, and tests switch gear, maximizing the lifespan and efficiency of equipment.

Nov 2023- Feb 2024 Asset Coordinator Crosslinx Transit Solutions Toronto, ON

 Supported the following teams and areas to ensure all assets are labeled: Testing and Commissioning, Facilities, Interim Operations, Alignment (Stations and Stops), Systems, Communications, track switches, Expediting, Safety, Close-out, Signage, and the Maintenance and Rehabilitation division (CTSM).

 Opened Track occupancy permit before going on track by calling yard control.

 Supported the teams as a signal person by observing trains on the tracks and relaying messages to the co-workers.

 Scanned QR codes within the tunnel and track network utilizing an iPhone and iPad and ensure the electronic documentation matches the asset it is paired with Review schematics and drawings to determine correct location of asset within the LRT system.

 Placed QR codes alongside assets as needed.

Aug 2017 – Jan 2019 Mechanical Engineer Railway Coach Factory INDIA

 Worked as an engineer in the Sheet metal and finishing department

 Utilized hand tools such as hammers, snips, and seamers to cut, shape, and assemble sheet metal components

 Assisted in the design, fabrication, and assembly of sheet metal components for various projects.               Performed manual bending, cutting, and fastening of sheet metal parts to meet design specifications

 Interpreted technical drawings and blueprints to ensure precise manufacturing and assembly

 Followed safety protocols and best practices to maintain a secure and productive work environment

 Maintained a clean and organized workspace while following safety guidelines for hand tool usage

 Assisted in material selection and cost estimation to optimize production efficiency

 Worked in a team to meet monthly production goals

 Supported process improvements to enhance manufacturing accuracy and reduce material waste.

Jan 2017 – June 2017 Customer Service Representative Samsung INDIA

 Efficiently addressed customer concerns related to products in the mobile department, ensuring a high level of customer satisfaction.

 Maintained a strong commitment to quality customer service while handling repairs, returns, and exchanges, resulting in positive customer feedback and increased customer loyalty.

 Resolved customer issues in a timely and professional manner, maintaining a calm and empathetic approach to problem-solving.

 Played a key role in training new employees for the mobile department during peak season, facilitating their smooth integration into the team and ensuring consistent service quality.

2019- 2020 Quality Engineering Management 

Certificate Lambton College Toronto, ON

In this comprehensive program, I delve into various facets of modern industrial management as:

 Lean Production Systems with practical skills for continuous improvement, emphasizing

waste reduction, value stream mapping, and implementing techniques like 6S and TPM.

 Canadian Workplace Health & Safety broadens their understanding of labor laws and

occupational hazards, ensuring they comprehend employer and worker responsibilities.

 Continuous Improvement Techniques introduces students to Kaizen, PDCA, and Six Sigma, while advanced methods like FMEA are also explored.

 Implementation of Integrated Management Systems integrates quality, safety, and environmental standards for streamlined management.

 Studied Six Sigma Process Improvement and Problem Solving & Decision-Making Techniques

with advanced tools like 8D and methodologies to tackle real-world challenges efficiently.

2013-2017 Mechanical Engineering Northwest Institute of Engineering and Technology INDIA