Jaskaran Rattu
Services provided: Customer Support Representatives
About Jaskaran Rattu:
Hello, my name is Jaskaran Rattu. I am a dedicated and driven professional with a strong background in cybersecurity and information systems security. I have a passion for safeguarding organizations from cyber threats and ensuring the highest level of information security.
During my co-op experience as a Cyber Security Analyst at TMX Group, I gained valuable hands-on experience in supporting the Security Operations Centre and optimizing daily operations for SOC and Engineering teams. By implementing comprehensive security policies and procedures, I successfully reduced successful cyber attacks by 40% and vulnerabilities in the organization by 33%.
I am a proactive problem-solver and have a knack for researching vulnerabilities and attacks to suggest effective mitigations. Additionally, I revamped information security procedures, architectures, and technical requirement documents, improving compliance by 30% and reducing the risk of data breaches by 20%.
Prior to that, I worked as a Customer Service Representative at SRAATHREE PVT LTD., where I honed my communication and interpersonal skills while efficiently managing customer inquiries and delivering satisfactory solutions.
Education-wise, I pursued Cyber Security Operations at York University, Information Systems Security at Georgian College, and earned a Bachelor's degree in Engineering with a focus on Information Technology from Panjab University.
I have actively pursued various certifications, including (ISC)2 Certified in Cybersecurity, Cybersecurity operations and Technology Solutions from Udemy, and web development courses in Angular, HTML, CSS, and JavaScript.
Throughout my academic and professional journey, I have undertaken notable projects, such as formulating a cybersecurity program for York University compliant with NIST standards and conducting a successful phishing campaign at TMX Group to enhance cyber security awareness and reduce reported incidents.
My expertise spans various areas of cybersecurity, including risk management, network security, incident response, vulnerability assessment, and threat knowledge. I am well-versed in using tools like SIEM, Metasploit, EDR, IDS & IPS, and have experience in cloud-based cybersecurity architecture.
On a personal note, I am fluent in English and my native languages, Punjabi and Hindi, which enables effective communication with diverse teams and clients.
Experience
As a Cyber Security Analyst Co-op at TMX Group, I played a crucial role in supporting the Security Operations Centre (SOC) through various responsibilities. I optimized daily operations for both the SOC and Engineering teams by streamlining communication channels and automating routine tasks using Jira and Slack, resulting in a significant 22% decrease in downtime. My proactive approach led to spearheading the development and implementation of comprehensive security policies and procedures, which encompassed access control, malware protection, and patch management. As a result, the organization experienced a notable 40% reduction in successful cyber attacks. Additionally, I conducted in-depth research on vulnerabilities and attacks, proposing effective mitigation strategies that lowered vulnerabilities by 33%. My efforts also included revamping information security procedures, architectures, standards, and guidelines, improving compliance by 30% and reducing the risk of data breaches by 20%. Furthermore, I played a key role in generating metrics and KPIs to aid Senior Management in decision-making, and I conducted a thorough review of the company's security technologies and services, identifying and addressing gaps that led to a 60% reduction in the risk of data breaches.
Education
I have studied Cybersecurity Operations at York University and I have previously earned a Post Graduate Certificate in Information Systems Security from Georgian College. Before that, I completed my Bachelor of Engineering from Panjab University specializing in Information Technology.
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