

Jeena Jacob
Customer Service / Support
About Jeena Jacob:
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Experience
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Fast learner with competencies in interpersonal communication, conflict resolution and cash handling. Utilizes proven conflict de-escalation techniques to keep customers happy. Work collaboratively with team members and provide excellent customer service.
Education
- Master of Education: Educational Studies -Lakehead University - Thunder Bay , ON- Expected graduation on Dec 2024
- Master of Science: Physics(Material Science) -76.5% -Catholicate college - Pathanamthitta- May 2019
- Bachelor of Science: Physics - 83.8% -Assumption college - Changanassery - Mar 2017
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