Jennifer Harris

Senior Operations Support Coordinator with 10+ years of experience supporting aviation operations, pilot training coordination, and administrative functions within highly regulated environments. Passionate about improving operational efficiency, maintaining accurate documentation, and supporting teams through effective coordination and structured processes. Highly skilled in operational coordination, training scheduling and planning, SOP development and maintenance, compliance support, documentation management, workforce coordination, and providing administrative support to operational leadership. Known for strong attention to detail, reliability, and the ability to manage complex tasks in fast-paced operational environments.

Pilot Training Coordinator at WestJet from 2018–2025, supporting aviation training and operational teams through coordinating pilot training schedules, maintaining documentation, updating SOPs, and ensuring compliance within a highly regulated environment. Provided administrative and operational support to leadership, managed complex scheduling requirements, and contributed to efficient day-to-day operations through strong organization, attention to detail, and effective coordination.

Professional Training and Development – Aviation Operations and Training Coordination

Business Marketing Communications Certificate Farnborough Tech | 2010 Secondary School Diploma (UK Equivalent