Jennifer Rupisan

• A hardworking person who has combined patience, determination and persistence at work with over
  10 years work experience in hospitality service at Hotel
  Industry.
• High interpersonal communication skills. (Both written and verbal)
• Above average data entry skills and proficient with MS Office
  applications, emails and internet browsers. Knowledge of Accounting Software.
• Self-motivated, detail oriented with strong analytical, problem solving and organizational skills.

Centre Suite Inns, Bonnyville, AB - General Manager
May 2018 - November 2019
● Responsible for marketing and promotion. Achieving sales and revenue
objectives with the Board of Directors.
● Approval of expenditures, including purchases and maintenance, payroll
and payables, collection of accounts receivables.
● Interviewing, hiring/firing and training of all hotel staff.
● Managing, overseeing and directing all front desk and housekeeping staff
and functions. Work on some of the workload as necessary to minimize
costs and fill in when there is a staff shortage.
● Overseeing grounds maintenance and the repair and maintenance of the
buildings, equipment and furnishings.
● Exceptional customer service skills attracting new clients and maintaining
ongoing business relationships, locally and outside the district.
 

New Imperial Inn, Cold Lake, AB - Resident Manager
May 2015 - April 2018
● Oversees daily activities on the hotel property including front desk
operations, reservations, and customer services.
● Remains on-site and on-call to respond to issues, security and hotel
emergencies.
 

Western Budget Motel, Bonnyville, AB - Front Desk Clerk
June 2014 - April 2015
● Answering telephone calls and relaying messages.Taking, canceling,
and changing room reservation requests.
● Investigating and resolving customer complaints or questions.
● Processing guest departures including calculating room charges and
receiving payments.
● Maintaining an inventory of reservations, vacancies, and room
assignments.
 

Centre Suite Inns, Bonnyville, AB - Front Desk Clerk and Housekeeper

May 2007 - June 2014

Philippine Women’s University - Manila, Philippines
Bachelor of Science in Hotel and Restaurant Management
1994 - 1998