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Val-Bélair
Joanita LOKOSSOU

Joanita LOKOSSOU

IT SUPPORT

Services provided: Customer Support Representatives , Microsoft Azure , IT Support , Active Directory , Technical Support / Help Desk (Hardware / Software) , HelpDesk , Technical specifications

Technology / Internet

Val-Bélair, Capitale-Nationale
$22 / hour
Approximate rate

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About Joanita LOKOSSOU:

With a Bachelor's degree in Computer Science, I have more than 5 years experience in customer service and technical support. Solve problem, troubleshoot technical issues and document customer interactions are part of my favorite's daily tasks. I hold an open Work Permit (Canada).

Experience

Plan International Benin, 2017-1023

  • Management, maintenance and troubleshooting of computer equipment;
  • Installation and configuration of computer hardware and networks;
  • User training and support; 
  • DALF C2 diploma.
  • Other IT skills: Active Directory, CISCO router configuration, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Teams)

Education

École Nationale d'Économie Appliquée et de Management, 2012 : Bachelor's degree in Computer Science 

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