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John I

John I

ITSM/IT Service Delivery Management
Toronto, Ontario

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About John I:

I am a result oriented, extremely passionate, and highly motivated individual with over 15 years of experience in IT Service Delivery and IT Operations. Consistently achieve and surpass objectives through dynamic combinations of organizational, communication and project management capabilities.

Experience

IT Service Management, IT operations, Project Management

Education

ITIL foundation, Service Operations, Service Transition, Managing customer expectation

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