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Jomana Saad

Jomana Saad

Marketing/Administration/Customer Service
Mississauga, Ontario

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About Jomana Saad:

Marketing candidate (Digital Marketing) with experience in photography and Photoshop. Strong multitasking and collaborative skills. Bringing positive energy and enthusiasm to the environment. A dynamic communicator who can connect with different people calmly, courteously, and effectively. Retains an outstanding work ethic, expected standards, and superior service delivery, aiming to set out best practices—proven track record of scheduling and maintaining a productive work environment.


Customer Service Representative with 2+ years of experience. Strong organizational, communication and technology skills for all phases of customer interaction. 
• Ability to build strong working relationships with colleagues, collaborators, and faculty 
• Strong administration, organizational, planning and time management skills to work in a fast-paced environment 
• Hands-on knowledge of using MS Office (Word, Excel, Access, PowerPoint, and Outlook), MS Projects, Gantt Charts, Photoshop, Remote and Online

I recently graduated from George Brown College with a Business Management Diploma. Furthermore, I hold a Bachelor's Degree in Agricultural and Environmental Science. I am an Ecologist with a passion for nature and the environment. I have extensive professional experience working in research laboratories and tree nurseries.

Experience

  • Effectively performed office administration, customer service, and sales responsibilities and exceeded expectations
  • Innovative manager and customer-oriented representative with 5 years of experience handling multiple tasks and responsibilities
  • Prepares a marketing plan based on a segmented market with forecasted client demand using MS Office software (College)
  • Develops exceptional organizational skills and time management scheme skills and received an (A+) grade for Project Management (College)
  • Proven track record of building, motivating and maintaining a talented team of up to 25 people based on leadership techniques. 
  • Develops and utilizes interpersonal skills to communicate clearly and efficiently with management and clients regarding obstacles

Education

  • Business Management Diploma From George Brown College, 2023
  • Project Management (A+)
  • Small Business Management (A+)
  •  E-Business (A+)  
  • Principles of HR Management (A+)
  • Organizational Behaviour (A+)     
  • Professional Communications(A+)                             
  • Career Planning and Development (A+)
  • Visual Communication (A+)

 

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