Jude Nsereko

I am looking obtain a position in a Customer Service and/or Logistics and Supply role that will enhance my transferable skills and advance my skillset

• 15+ years working in a customer service environment, holding direct customer facing roles
• Strong written and verbal communication skills, and a desire for continuous learning, growth and development
• Great leadership abilities, and a proven management and supervisory record
• A courteous and professional demeanor, good panning and organizational skills
• Strong empathy for customers, and eager to provide solutions to problems
• Proficient with MS Office packages, such as Excel, Word, PowerPoint and Outlook

Aviation Operations Diploma  

seneca college                    2025                                                                 

• Major: Aviation Operations
• Minor: Aviation Safety

Bachelor of Management Science  

Kyambogo university  2011

• Major: Accounting
• Minor: Human Resource Management 

Certifications

• Prince 2 Foundation & Practitioner

         APMG International 2016

• Certified Training Professional (CTP)

       ARTDO International - ITD Training Center, Malaysia 2015

• Information Infrastructure Library (ITIL)

       BSC/QA Ltd, UK 2013