Julia Tcherkacheninova Reimer

Versatile, results-oriented professional with over 10 years’ experience in business planning, process re-engineering, organizational restructuring, data management, analytics and Generative AI.

Proven expertise in delivering impactful solutions to all levels, including Executive level leadership, that improve efficiencies, ensure compliance, and drive enterprise level strategic initiatives. Skilled in cross-functional leadership with a strong focus on process optimization and innovation. PMP certified with cross bank business areas of knowledge including AML, Risk Management, Complaints, HR processes, Quality Assurance, and Compliance.

Process Re-engineering Manager, 07/2021 - Current 

Scotiabank – Toronto, ON

• Lead and managed cross-functional teams to enhance operational efficiency, achieve strategic objectives by implementing process improvements, resulting in streamlined workflows and communication models across the bank
• Lead process improvements across the bank including AML, end-to-end Complaints, Global Risk Provisions, Global Risk Campaign rollout, Investment support, Human resources, Real Estate, and ~6-8 other teams throughout the bank
• Evaluated 15+ teams' (~2000 people) mandates, redesigned team processes and optimized organizational structures to create an efficient comprehensive operation
• Streamlined bank-wide AML processes and reduced duplication between siloed AML functional teams, resulting in $3MM+ in operational savings
• Analyzed market trends as part of the Global Risk Provision and end-to-end Complaints projects to support strategic planning and drive business growth initiatives
• Identified and implemented training to enable an agile work environment in multiple projects and mentored 12 senior business analysts
• Translated complex data into actionable insights leveraging advanced storytelling and presentation skills to communicate findings and recommendations to Executive Leadership
• Championed process optimization and automation, identifying opportunities to streamline data and analytics workflows to reduce manual intervention and increase data integrity
• Created business case proposal for Executive Leadership with detailed implementation roadmaps, timelines, and cost-benefit analysis

Lean Six Sigma Sr Business Analyst, 02/2018 - 2021 

Scotiabank – Toronto, ON

• Analyzed current state and created future state processes and organizational framework including tracking metrics to ensure efficiencies
• Conducted in-depth analysis and created global implementation plan to redistribute workload between Canada and South American teams resulting in ~7MM in savings between 5 projects
• Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives
• Evaluated Quality Assurance programs and transformed tracking systems allowing 22% reduction in overall administrative time
• Created Future State processes and implemented Pilot team with the new process for 4 weeks that transitioned into full implementation, shortening the case time from 8 hours to 5 hours overall
• Created metrics and KPIs that improved productivity by 18%
• Conducted and managed a time study analysis to gather and synthesize information and find trends and gaps as well as gain more information on end-to-end project work

AI Prompting Certificate: AI Prompting, In Progress

Coursera - Toronto, ON 

Six Sigma Black Belt: Process Re-engineering, 04/2018 

Global Six Sigma Institute - Toronto, ON 

Project Management Certified Professional: Project Management, 02/2018 

Global Six Sigma Institute - Toronto, ON 

Bachelor of Arts: Human Resource Management, 01/2016 

York University - Toronto, ON