Jyothi Pillai

Experienced Supply Chain Management professional with 14 years of continued career progression accompanied by key accomplishments.

• Core Competency: Hands-on and leadership experience across a range of functions including: Project management, Purchase planning & procurement, Supply Chain Management covering Vendor management, Contracts, Inventory management, Order management, Customer service and Transport Management
• Experience: Possess Business transformation experience. Hands on experience in the development and implementation of supply chain strategies and policies. Managerial experience leading a cross-cultural team
• Result-Oriented: Proven track record in achieving aggressive goals in support of cost, service and organisational objectives.

Business Operations Director, Supply Chain Dept (Dec 2012 till date)

• Overall responsible for Supply Chain function for the Middle East, Turkey & Africa territory covered by Canon Middle East.
• Ensure efficient functioning of the teams that manage Customer Support, Regulatory & Product Safety, Spare Parts Procurement & the Logistics Operations function
• Aligning department goals to the local as well as EMEA strategy
• Motivating a multi-cultural team and leading them to be Customer focused
• Creating a collaborative work environment to achieve business results

Operations & Quality Manager, Supply Chain Dept (Jun 2011 till Dec 2012)

Managerial position in the business unit reporting to the Supply Chain Director responsible for Operations & Quality management for 44 countries spread across the Middle East and African territories covering Operations management, Environment management, Quality and Product safety, 3PL management & Supply Chain Budgeting

• Responsible for financial budgeting for the Supply Chain Department. Successfully reduced Supply Chain Costs in several operational areas whilst improving service levels
• Vendor Performance Management: Negotiation of service level agreements with 3PLs. KPI setting & monthly monitoring with continuous improvement covering warehouse & transport management
• Environment management: Creating environment awareness and exposing environmental advantage of Canon’s products within the region
• Product safety & Export control: Ensuring 100% Compliance of Regulatory and Export Control guidelines
• ERP implementation: Successfully managed and implemented Orion ERP project which also included Business solution mapping & alignment of business processes with the ERP solution

• Master of Business Administration (MBA); specialisation in Finance, Mar 1997
• BSc, Physics, Chemistry, Math – Mysore University, Mar 1995
• Pan-European training programme ‘Managing at Canon’ – May 2007, Oct 2011
• Attended several training programmes related to soft skills development