Jyoti Dutta

Analytical and forward-looking professional with hands-on experience in optimizing processes, enhancing productivity, and achieving cost-efficiency in diverse industries. Proficient in strategic planning, resource allocation, and team leadership. Recognized for consistently exceeding operational targets and maximizing overall organizational performance. Demonstrated expertise in financial product management, budget oversight, and successful funding acquisition, including government grants and strategic partnerships for large-scale events. Skilled in orchestrating multicultural events, cultivating community alliances, and achieving strategic objectives. Deft at resolving client concerns and presenting innovative enhancements for superior client experiences. Equipped with exceptional communication and interpersonal skills, coupled with a knack for establishing effective connections. Renowned for an unwavering commitment to detail, ensuring precision and accuracy in all tasks and reporting.

In my role as Planning & Operations Director at Scarborough Folk Fest since 2022, I've been leading cross-functional teams to strategically plan and execute a multicultural music festival. My responsibilities encompass a wide range, including infrastructure management, proposal development, artist coordination, venue logistics, volunteer organization, and media relations. Notable achievements include securing substantial funding independently from Canadian Heritage for both the 2022 and 2023 festivals, establishing impactful partnerships, curating diverse lineups for cultural understanding, securing additional funding from FACTOR Canada and OCAF for SFF2023, managing 50+ vendors, and securing corporate sponsorships, including a partnership with TD Canada Trust.

In my previous role as Outgroup Fundraiser at Public Outreach (2018-2019), I meticulously maintained donor records and demonstrated exceptional attention to detail. My experience as Visa Customer Service at TD Canada Trust (2022-2023) allowed me to achieve distinction as a premier customer service agent, managing a demanding call environment and surpassing quarterly business targets. Serving as the Co-founder & General Secretary of Parampara Canada since 2022, I oversee financial management, ensure legal compliance, and maintain relationships with nonprofit sector stakeholders. Additionally, my diverse background includes roles as a Mortgage Agent Assistant, ICCP and Insight Mentor at the University of Toronto, and Host & Organizer for Deshe Bideshe. My skill set encompasses fundraising, customer service, financial management, mentoring, event organization, and media hosting.

I earned a degree in Economics from the University of Toronto in November 2022, providing me with a solid foundation in analytical thinking and problem-solving. This academic background, coupled with my hands-on experience in financial services, positions me as a well-rounded candidate with a diverse skill set.