About Kaitlyn Johnson:
A courteous and dedicated individual seeking a rewarding position as a medical office administrator; offering strong knowledge of patient care tasks, and secretarial and communication skills.
Experience
- Expertise in Meditech
- Expertise in Parklane
- Expertise with Microsoft Office, Microsoft Access, Microsoft Excel, and Microsoft PowerPoint
- Expertise in analyzing data and data entry
- Knowledge of Meditech-specific knowledge of ADT, ADM and ORM, MM, PCS, OE, CWS, and Xerox.
- Expertise in OHIP billing
- Solid communication and interpersonal skills
- Superb analytical skills
- Experience working as part of a team
- Knowledge and great understanding of medical treatments and terminology
- Performed tasks such as Appointment scheduling, phone, and email correspondence
- Generated insurance submissions. phone insurance verification
- Insurance protocols and procedures,
- Processed payments and issued receipts using cash, debit, and credit
- Responded to and resolved customer’s inquiries, complaints, or concerns
- Performed general office duties and financial duties
- Arranged for billing for services/refunds and credits
- Maintained a clean, safe work environment
Education
Medical Office Administration Executive
CPR First Aid Level C, CPI Non-Violent Crisis Intervention, Mental Health First Aid, Interpersonal Collaboration for Health Care Providers, and Worker Health and Safety Awareness in 4 Steps
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