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Kalena Mackiewicz

Kalena Mackiewicz

Experienced Labour and Customer Service Agent
Vancouver, Metro Vancouver Regional District

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About Kalena Mackiewicz:

I have nearly 20 years of diverse experience in several fields of work from media, retail, volunteering, custodial/caretaking, labour/maintenance, delivery and transportation and administration. I am flexible and can handle job variables and schedule changes to complete tasks and make each day a success. Very friendly and outgoing, my hobbies include playing music and improv theatre which encourages communication and camaraderie between peers. I'm physically fit to be on my feet during my shift and lift up to 40 pounds safely. Open minded and keen on following direction, I am a quick learning and can easily troubleshoot issues on my own with little supervision. I look forward to working with your company and being a great asset to your team!

Experience

Canada Post Corporation — City Letter Carrier*

May 2019 - Aug 2022

*City Letter Carrier and Health & Safety Union Representative. 

Responsible for ensuring the delivery of letter mail and parcel packages and carrying out various tasks regarding Health & Safety matters. Duties include sorting heavy loads of mail, organizing freight for transport, safe city driving with company vehicle, ensuring safety checks of my vehicle are complete, delivering products on foot, ensuring advertisement product is prepared for delivery, using an electronic scanner for processing task management and scannable products, maintaining an organized workspace within the depot.

Key Skills: Adaptability, Task Management, Problem Solving, Resilience

Mount Seymour Resorts — Building Services *

Nov 2016 - Nov 2018

*Main position held: Building Services. Other positions held: Park Operations, Traffic Control Personnel and Health & Safety Representative.

Certifications: TCP Traffic Control Personnel, WHMIS, First Aid

Facilitated training and task management to Building Services staff members, duties included servicing 18 public restrooms, worked closely with Food & Beverage staff to ensure proper cleaning standards/waste management and safety protocols were followed, general waste/recycling/compost management for the entire resort, keeping stock closets/work sheds in proper order, shoveling snow from walk paths, using two-way radio devices for communication,  information liaison for all park guests and reporting any emergencies within the resort and park area for RCMP, monitoring parking lot activity and camping areas reporting to BC Parks, extensive landscaping, refurbish and paint resort buildings, managing highway access gatehouse during fall pre-season phase, directing inbound traffic. Considered for managerial position as Supervisor of Building Services Department.

Key Skills: Leadership, Responsibility, Attention to Detail, Teamwork

 

Census Enumerator

Statistics Canada - Burnaby, BC

April 2016 to September 2016

Responsible for ensuring the safety and security of sensitive government documents, reporting to team leader with updated document completion and troubleshooting, high level communication skills to facilitate completion of census documents from all recorded residents within catchment area, communicating with citizens with English as second language barriers or other barriers to completion of documents, physically fit to walk upwards of 20km per day and creating relationships with building managers to access entry into buildings, attention to detail and careful observation to ensure full completion of all documents for processing.

 

Custodian/Maintenance

Bayside Property Services - Burnaby, BC

January 2013 to April 2016

Working independently, managed 3 condominium complexes within Burnaby as a Custodian and General Maintenance personnel. Responsible for daily deep cleaning of multi-use spaces and washrooms, cleaning/vacuum/chemical treatment of pool/hot tub and pool washrooms daily, replacing lightbulbs in common areas/underground parking, powerwashing/leaf-blowing/snow removal of breezeways and walkways, ensuring large discarded items (matresses/appliances) are reported to City of Burnaby for removal, moving fleets of recycling/compost/dumpster bins to appropriate pick up locations for the City of Burnaby, maintaining working order of personal vehicle and tools, light landscaping duties, responsible for safety and security of company keys, email and phone communication with the company regarding any issues or requests.

 

Casting Assistant

The Casting Line Inc. - Vancouver, BC

April 2013 to May 2014

As an assistant to the Casting Director, facilitated auditions for commercial television and film projects within Vancouver, front desk administration signing in performers, processing headshots/resumes/information sheets, fielding inquiries from performers, providing scripts and managing organization of all documents, assisting with camera and sound equipment operations, post-audition editing of footage, uploading footage and data entry on casting hub website, organizing and filing all hard,copy documents.

Education

Emily Carr University of Art and Design (2010)

Bachelor of Media Arts (Film & Animation)

Proficient with Adobe Creative suite, Microsoft Office, Digital file transfers and file organization, English proficiency communication and critical thinking, typing 50WPM/%96 accuracy.

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