Kalpana Kanniappan

Over 7+ years as certified salsforce.com professional. Performance driven and hard working Salesforce Lead Consultant with a proven track record of success in developing new business solutions. Certified Professional with a great communication and leadership skills and significant ability to work and to perform well in fast paced business environments.

Over all 7+ years of IT experience Salesforce.com CRM platform as an Administrator/Developer ● lightning experience and salesforce platform. ● Experience working across various SFDC implementations covering Service Cloud, Sales Cloud and Marketing Cloud (Exact Target). ● Expertise in Administration, Configuration, Customization, Development and support on Salesforce.com Platform. ● Proficient in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, master-detail relationships, lookup relationships. ● Worked on Triggers, Controllers & Controller Extensions, Apex Components and Test Methods. ● Experience in designing Custom Objects, Custom Fields, Customizing Page Layouts, Workflow Alerts, Pick Lists, Multiselect Picklists, Record Types, Process builder, Formula Fields, Validation Rules, Custom Tabs, Reports, Dashboards, and Email Generation according to application requirements. ● Certified in salesforce admin 201. ● knowledge on working with Einstein Analytics . ● Experience with working on standard modules of Salesforce like Sales Cloud, Service Cloud, Marketing Cloud. ● Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language ● working Knowledge on SVN system. ● Extensive experience in designing of custom objects, custom fields, Pick list, role-based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards and Email generation according to application requirements in Lightning Experience. ● Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading. ● worked on the Design, Develop, Test and Deploy from sandbox to production. ● Strong Knowledge in Apex Programming.

Bachelor Of Engineering. Computer Science Major