Kamaal Dagar

Dynamic and result-driven individual with a strong background in customer service, delivery, and sales for over 4+ years. Agile with excellent communication and analytical skills and in-depth understanding of customer services.

Delivery Driver                                                                            November 2021 to August 2023

Easyhome- Goeasy | Mississauga, ON

• Delivering furniture and appliances to customer homes and assemble them upon request.
• As a Delivery Specialist, I was ensuring our customers are fully satisfied with our services when they are receiving our product.
• Deliver best in class service when delivering our products to customers homes.

Customer Service Representative                                                      May 2020 to October 2021

Bank of Montreal (BMO) | Mississauga, ON 

• Provided personalized service to bank customers, proactively identifying their needs and offering tailored credit and lending solutions to meet their financial objectives.
• Maintained a high level of customer satisfaction through effective communication and expert advice, resulting in positive feedback and repeat business.
• Proactively identified opportunities to cross-sell products and services, contributing to a  significant revenue growth and exceeding personal sales targets by 150%.

Business Management: Financial Services                                                                    Complete

Humber College | Toronto, ON