Kamal preet Brar

COMMUNICATION SKILLS • BILINGUAL • PROBLEM SOLVING • CRITICAL THINKING • TEAMWORK SKILLS • ATTENTION TO DETAIL • COMPUTER PROFICIENCY SKILL

ASSISTANT STORE MANAGER: THE UPS STORE, SURREY • Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising. • Coordinating, monitoring, and reporting on daily operations. • Managing employee schedules, conducting performance reviews, and enforcing disciplinary actions. • Maintaining a clean, organized and aesthetically pleasing store front. • Resolving customer complaints and concerns in a timely manner. • Ensuring that store policies and procedures are followed. OFFICE ADMINISTRATOR: TREHAN CONSULTING GROUP, SURREY • Ensuring compliance with organizational policies through planning and coordination • Supervising staff members and delegating administrative responsibilities • Greeting clients answering phone calls and responding to emails • Performing various bookkeeping tasks like invoicing and budget tracking • Performing research activities and preparing reports for supervisors • Maintaining office files and paperwork • Welcoming office visitors and book appointments • Verified the accuracy of financial data and associated transactions before inputting into excel and Microsoft world. • Delivered expert administrative support each day, including processing all paperwork and appointments. 2 CUSTOMER SERVICE: MILES END MOTORS, VANCOUVER • Maintaining a positive, empathetic, and professional attitude toward customers always. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Ensure customer satisfaction and provide professional customer support. BAKER HELPER: MONTE CRISTO, SURREY • Creating a welcoming and positive customer experience at the bakery counter. • Advising customers on baked goods selection and taking orders. • Weighing, pricing, and packaging purchased items, as well as processing payments. • Managing the baking ingredients inventory and requesting the purchase of stock. • Tracking ingredient expiry dates and arranging their use accordingly. • Monitoring the visual appeal and the availability of baked goods on display. • Reporting low baked goods stock to the Baker in a timely manner. • Maintaining a clean and tidy baked goods counter and performing other duties on request. CASHIER: BIG BEN HOTEL, MOGA • Handle cash, credit, or check transactions with customers. • Scan goods and collect payments. • Ensure pricing is correct. • Issue change, receipts, refunds, or tickets • Redeem stamps and coupons. • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. • Resolve customer complaints, guide them, and provide relevant information. • Greet customers when entering or leaving establishment. • Maintain clean and tidy checkout areas

SENIOR SECONDARY, GOBIND INTERNATIONAL SCHOOL, INDIA • GPA 3.87 • HAD FIRST DIVISON ASSOCIATE DEGREE IN PSYCHOLOGY, KWANTLEN POLYTECHNIC UNIVERSITY, SURREY A psychology associate degree is an educational program that introduces aspiring psychologists to this field. An associate degree in psychology covers fundamentals like thought processes in infants, adolescents, and adults.