About Kareena Malhan:
I'm a young passionate aspiring Insurance Representative with 4 years of experience in customer and team relations.
Experience
Ali Velji Desjardins Insurance, Royal Oak - Probationary Insurance Representative
APRIL 2022 - JULY 2022
-Experienced in working with highly sensitive and confidential information.
-Excellent communication, cash handling, leadership, training, problem-solving, negotiation, conflict resolution, and public speaking skills gained from professional training and in functional areas such as client delivery.
-Proficient client relationship management skills to effectively educate consumers on products and services.
-Monitored insurance claims and responded to client queries.
-Monitored and advised clients billing accounts by establishing payment methods for renewing and cancelling policies.
-Demonstrated ability to remain self-motivated and manage stress effectively due to a fast-paced working environment.
Michaels, East Hill— Sales Associate/PT Replan
AUGUST 2020 - DECEMBER 2020
-Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual display
-Offered professional answers and advice to curious customers.
-Helped customers join award programs to promote loyalty, satisfaction and sales numbers
-Reviewed and resolved differences between accounting funds and exchanges
-Assisted in the development, design and preparation of sales materials
DKNY, Crossiron Mills — Sales Associate/Cashier/Stock
APRIL 2019 - FEBRUARY 2020
-Generated customer service, promoting products and daily deals skills
-Resolved customer complaints and negotiated solutions
-Restocked shelves and maintain organization skills
-Assist customers with trying on items, finding appropriate sizes and completing purchases
-Awarded Employee of the Month twice
Tommy Hilfiger, Crossiron Mills — Sales Associate/Cashier/Stock
FEBRUARY 2018 - OCTOBER 2018
-Demonstrated product knowledge as well as polite and friendly services
-Clean up crew on the floor and changing rooms
-Answering customer's inquiries and complaints
-Sign customers up for marketing lists and inform them of upcoming promotions or upcoming events
Canadian Professional Driving School, Mcknight Westwinds — Receptionist
MARCH 2017 - JANUARY 2018
-Generated own business and utilized excellent self-management and prioritization skills
-Receptionist
-Handled Scheduling/Bookings for students
-Cleaned up both of the Offices, NE and NW
Education
IFSE - Life Insurance LLQP Course
JUNE 2022 - PRESENT
PNC Learning, Online - Alberta General Insurance Level 1 Course — Passed Examination on April 22, 2022
JULY 2021- FEBRUARY 2022
Nelson Mandela High School, Calgary AB NE
SEPTEMBER 2018 - JUNE 2020
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