Kashyap Joshi

I am a highly motivated and customer-oriented professional with a strong background in customer service. With excellent communication and interpersonal skills, I strive to provide exceptional service and ensure customer satisfaction. I am adept at resolving issues, handling inquiries, and building positive relationships with customers. I am detail-oriented, organized, and committed to delivering prompt and efficient assistance. My goal is to create a positive customer experience and contribute to the success of the company.

With over three years of customer service experience, I have successfully assisted customers across various channels, including phone, email, and live chat. I have resolved a wide range of inquiries, including product-related questions, billing issues, and technical difficulties. I am skilled in handling both routine and complex customer concerns, ensuring timely and satisfactory resolutions. My experience has also involved maintaining accurate customer records, utilizing CRM systems, and collaborating with cross-functional teams to deliver exceptional service. Throughout my tenure, I have consistently received positive feedback for my friendly demeanor, effective communication, and ability to build strong customer relationships.

I have a Bachelor's degree in Accounting and Finance and a Master's degree in Business Administration (MBA). My education has provided me with a strong understanding of financial principles, business management, and decision-making.