Katherine Ibanez

I have 5 years of expenence in aviation, and 3 years food beverage industry, ir
addition to hospitality and customer service experience. I interact efficiently and
professionally with the general public. I can quickly master new skills and
process new information. 
Now I am interested in a full time Job and i have working holiday visa for 6 months with the possibility of extension.

Restaurant Civico - Waitress
Verona, VR • 07/2022 - 03/2023

Welcoming guests and accompanying them to their table
Preparing and receiving orders
Responsible for setting up the tables serving food and drinks and cleaning the
table
Presented food and beverages to guests at tables

Ernest Airlines - Flight Attendant
Milan, MI • 09/2017 - 06/2022
• Pre-flight briefing
Served on-board services as well as special service during charter flights,
focusing on the safety and comfort of passengers
Emergency equipment illustration
Passengers embarking and disembarking
Routes covered in Europe, North Africa and the Middle East

Hotel Sina De La Ville - Waitress
Milan, Mi • 12/2015 - 09/2016
I prepared the breakfasts
Welcomed guests with personable attitude and brought beverage orders while
reviewing menu optons

Expo Milan 2015 - Event Hostess
Milan, MI • 05/2015 - 10/2015
Preparation of the room
Welcoming and assisting visitors
Providing information and material registration form
Organized venues, budgets, guest lists, catering.

Insurance Generali Groud - Insurance Agent
Milan, MI • 10/2013 - 06/2014
Responded to customer inquiries and problems to promote great service
Analyzed customer needs and provided best options, upselling products and
services.
Corporate customer portfolio management
cals in and out

Cabin Crew Attestation : Aviation Profly Academy
Santiago De Compostela - Spain
12/2016

High School Degree: Specialized in Economy Tourism
D.Marignoni Marco Polo
Milan - Italv • 07/2012