Kathleen Dunford

Apex Focus Group,

I would appreciate the oppourtunity to be considered as an employee for your company. I am detail-oriented, opinionated, and a hard worker. I have plenty of retail experience, as I worked at Canadian Tire for a decade. I am familiar with many products, and the in's and out's of how they work. 

Im looking forward to hearing from you! 

Sincerly, 

Kathleen Dunford

Worked at the Canadian Tire store for 10 years as a customer service representative. I multi-tasked cashing customers out, returns and exchanges, answering phones, testing and displaying products and helping customers with paying their retail mastercard.

I moved up in the company, and started working at Canadian Tire Financial Services for the following 9 years. My duties at Canadian Tire bank included servicing customer mastercard accounts, updating customer information, applying adjustments and credits, processing balance transfers, outbound calling, and training new hire employees in a 6 week training program.

OSSD Laura Secord Secondary school  2005

Niagara College 

Child and youth worker diplomla 2009