Kayla O'Dorico

I’ve built my career in a variety of roles and industries, mostly in small companies where I was responsible for many roles at once. I’m used to wearing many hats, and I sincerely
enjoy it. I thrive in an environment where I am challenged.

Wilson Corp, Mount Forest - Accounts Payable/Receivable

QuickBooks Accounting
● Keeping track and inputting of all company vendor invoicing for several businesses
● Paying vendors in a timely manner and according to their payment terms
● Cost analysis & pricing comparison
● New vendor set up & credit applications
● Creating/editing/printing all cheques
● Follow up with Department Heads on paperwork/purchase orders
Receivables
● Collecting payments -EFT, ET, Cheque and Cash
● Posting receipts
● Resolving discrepancies
● Creating and making bank deposits for all companies
● Counting and depositing all cash funds from ERS machines
● Settling and balancing all company bank accounts
● Monitoring all banking transactions
Additional Responsibilities
● Switching contracting and licensing as companies are developed
● Managing all company wide credit cards to monitor purchases and balance accounts
● Setup new file room at the new building
● Maintain a high level of organization and create a proper file system for payable,
receivables, HR, and development documents.
● Ordering and maintaining all office supply stock and orders
● Pricing out new equipment and/or office needs

Synergy Exteriors, Orangeville - Administration 2020-2023
Job Progress Contractor Software
● Receiving payments
● Creating invoicing
● Following up on late payments
● Preparing, organizing and storing information in paper and digital form
● Dealing with queries on the phone and by email
● Managing scheduling, meetings, appointments, and job production
● Update and track in operating system
● Maintaining office systems
● Liaising with suppliers and contractors
● Liaising with staff in other departments
During this time I also worked for their social media and advertising company. During COVID I
transitioned to the office on a full time basis.

Hockley Valley Resort, Mono 2010-2020
Achievements:
● Winning Of The Hockley Award For Serving Extraordinary Experiences 2012
● Winning Of The Hockley Award For Serving Extraordinary Experiences 2014
● Employee of the Year Award 2016/2018/2020
● Multiple promotions and progression from previous titles/roles
Accounts Payable Administrator 2014-2020
● Keeping Track Of All Resort Vendor Invoicing
● Paying Vendors In A Timely Manner
● Cost Analysis & Pricing Comparison
● New Vendor Set Up & Credit Applications
● RMT Payroll
● Costing SpreadSheet For Individual Departments
● Sign and Receive Purchase Orders
● Confirm Shipments
● All Inventory Counts Weekly & Monthly
● Inputting Invoices Into Great Plains Accounting System
● Creating/Editing/Printing All Cheques
● Creating & Maintaining Filing System For Accounting
● Follow Up With Department Heads On Paperwork/Purchase Orders
● Creating & Placing All Receiving & Housekeeping Purchase Orders
● Resort Banking and Deposits
● Health & Safety Member For Accounting
● Attend Health & Safety Meeting
● Complete Health & Safety Reports For 2 Departments

Event Coordinator - APRIL 2016 - MAY 2020
● Finalizing corporate & social events.
● Initiate connection with contracted groups.
● Schedule site tours, conference calls and appointments as necessary to provide information
to groups about their stay/event.
● Overview and communicate resort policies, package parameters and all contracted details
with each group.
● Work with groups on all details to complete banquet event orders (BEO’s)
● Offer suggestions to groups to improve their experience, to include upselling of resort
amenities/offerings.
● Meet required deadlines for communication of group’s details to required members of the
resort team via BEOs.
● Participate in schedule as needed for daily inspection of all meeting room set-ups, ensure
accuracy, safety & cleanliness.
● Daily overview & check in’s with all groups on-site prior to meeting start.
● To attend all required training sessions.
● To communicate with the Catering Event Manager/Sales Manager regarding any possible
guest concerns and operational issues.
● Maintain a functional and productive relationship with all departments to ensure all clients
and staff are competently informed of groups immediate needs, changes.
● To provide a strong team spirit and positive morale, offer suggestions and ideas.
Senior Corporate & Events Concierge
● Maintain an average of 99% customer satisfaction - scored on corporate survey
● Maintain good working relationship with center staff, customers and corporate personnel
● Attending to all clients with high level of professionalism
● Assist in event management and corporate planning
● Ensure proper billing with changes or additions to event summary
● Inside sales working directly with corporate clients to cultivate positive relationships
● Train lower-level employees to provide high level of service to clients

Spa Supervisor/Receptionist - JUN 2010 - MAR 2014
Medical Leave Contract
● Open & Closing The Spa
● Handling All Customer Complaints
● Interviewing & Training New Staff
● Booking Appointments/Assisting Guests
● Scheduling All Staff Accordingly
● Submitting Payroll For All Staff
● Maintaining A High Level Of Customer Service
● Booking All Corporate Events
● Working With Corporate Groups To Create Customized Days Or Packages
● Responsible For All Billing For Both Corporate And Leisure Guests

Currently enrolled to complete my CPA.