kelly hugli

26 years of administrative/project coordinator experience with the Province of BC.  Including positions in the Commercial Transport Industry with Oversize Weights and Dimensions as well as Facilities Management in various Leased and Owned Buildings for the Province of BC.  Seeking Work in the Edmonton area.

Innovative, results focused professional with 26 years experience in public administration and an Office Administration/Legal Specialty Certificate supported by additional course work through the Public Service in project management and personal development. Comprehensive knowledge of project management practices with over 20 years experience leading and/or participating on project teams. Extensive experience working with clients and stakeholders to establish and build upon collaborative relationships with four years direct experience in the Ministry of Transportation and Infrastructure. Exceptional organization, problem-solving, oral and written communication skills with a client service focus and the ability to work effectively with stakeholders, to perform under pressure and meet deadlines.

EXPERIENCE

Ministry of Citizens’ Services
Victoria, British Columbia
2007 to Present
Real Property Division, Client Services Assistant/Project Administrator  

• Provide administrative support to Project Managers, as well as Director of Client Relations for smaller to medium projects, ensuring that data is entered correctly, contracts are written to form for both internal and external contacts, analyzing financial information to ensure that it is correct and accounts are reconciled to ensure both Branch and Ministry goals are met 
• Develop contracts between Ministry and both internal and broader public services for space and parking related needs such as Voluntary Accommodation Proposals and Accommodation Proposals 
• Highly motivated and effective team player assisting new employees in training needs, and back up when other client services assistants were away or waiting for positions to be backfilled 
• Participated in User Acceptance Training for the new database roll out

MINISTRY OF TRANSPORTATION
Victoria, British Columbia
2003 to 2007
Commercial Vehicle Safety and Enforcement Branch, Commercial Transport Program, Administrative Assistant  

• Provide administrative support to Manager of Commercial Transport Program, as well as the Director and other Branch managers, assisting in industry's economic goals and Ministry's mandate of safety and infrastructure to provincial roads 
• Developed presentations and external and internal correspondence such as permit letters for hauling of equipment from industry's origin to destination, interpreted policy and procedure in responding to external and internal contacts for both the Commercial Transport Program and Vehicle Safety and Standards Program 
• Effectively kept up-to-date staff attendance, business expenses, ARCS/ORCS filing system, scheduled meetings and travel 
• Played a senior administrative role in training junior staff

MINISTRY OF HUMAN RESOURCES
Prince George/Courtenay, British Columbia
1996-2003
Employment and Income Assistance, Administrative Assistant
  

• Served as an Administrative Assistant with a team of front staff support 
• Developed ability to work in a fast-paced atmosphere, effectively meeting challenges resolving customer's complaints and utilizing both interpersonal and personal skills 
• Played a key role in implementing a mailing/filing system to reduce redundancy of handling physical files 
• Delegated responsibilities to employees on an as needed basis in acting supervisor position when supervisor was away 
• Trained new staff on computer and office resources

EDUCATION EXPERIENCE
MALASPINA UNIVERSITY COLLEGE
Nanaimo, British Columbia - 1994-1995 - Office Administration/Legal Specialty Certificate

KWALIKUM SECONDARY SCHOOL
Qualicum Beach, British Columbia - 1985-1989 - Grade 12 Graduation