Kenjal Patel

I am dedicated to providing exceptional service and support to customers. I excel at understanding their needs, resolving inquiries, and ensuring overall customer satisfaction. With strong communication skills, I am able to interact effectively with customers through various channels such as phone, email, and live chat. I am knowledgeable about our products or services and can provide accurate information and guidance to customers. Additionally, I am adept at handling and resolving customer complaints and issues, always striving to turn negative experiences into positive ones. With a customer-centric approach, I aim to create a positive and memorable experience for every customer I interact with.

With experience of 6+ years in Service Industry, I have honed my skills in delivering outstanding support and assistance to customers. I have worked in various industries, including telecommunications, retail, and hospitality, where I have interacted with a diverse range of customers. I have a proven track record of resolving inquiries, handling complaints, and ensuring customer satisfaction.

My communication skills are a cornerstone of my success in customer service. I am adept at actively listening to customers, understanding their needs, and providing clear and concise information. Whether it's through phone calls, emails, or live chat, I am able to effectively communicate and build rapport with customers.

I have done Masters in Business Administration & have completed my Bachelors in Commerce with the specialization in Computer Science.