khushboo Khorana

Throughout my career, I have demonstrated a strong commitment to enhancing guest satisfaction and streamlining operations in the hospitality industry. My current role as a Front Desk Agent at Quality Inn & Suites Downtown Vancouver has honed my ability to manage multiple priorities, handle sensitive information with professionalism, and deliver exceptional service. These experiences have equipped me with excellent interpersonal skills, meticulous attention to detail, and a proactive approach to problem-solving.

In addition to my hospitality experience, my previous roles as a Content Editor and Writer have strengthened my organizational and communication skills. Working in fast-paced environments, I developed a knack for managing various projects simultaneously and delivering high-quality results under tight deadlines. 

Key qualifications that align with the requirements of this position include:

• Human Resources Knowledge: Currently a CPHR Candidate with a comprehensive understanding of BC Employment Standards.
• Recruitment and Onboarding: Experienced in recruitment processes, including creating job postings, screening resumes, conducting interviews, and facilitating new employee orientation.
• Organizational Skills: Proven ability to manage multiple priorities effectively, ensuring the integrity and confidentiality of records and files.
• Communication and Teamwork: Excellent verbal and written communication skills, complemented by the ability to work independently as well as collaboratively within a team.

I hold an MBA in Hospitality and Tourism Management from the University of Jammu, completed in September 2020, and I am currently pursuing an MBA in Human Resources Management at University Canada West in Vancouver, BC, with an expected completion date of June 2024. The combination of these two advanced degrees has provided me with a unique blend of expertise in customer service, operational efficiency, and human resources management. This diverse educational background equips me with the strategic and practical skills necessary to excel in various HR functions while understanding the nuances of the hospitality industry, making me well-suited for roles that require strong interpersonal skills and a focus on employee satisfaction and organizational effectiveness.