Kingston Thuraichamy

Senior System Support Engineer, Oct 2021 – Current

Epic Lanka (Pvt) Ltd – Sri Lanka

• Led the successful implementation of 30+ Government (e.g., Immigration and Emigration, Foreign Ministry) and Banking Sector (Commercial Bank, Ceylinco) projects, ensuring compliance with industry regulations and security standards.
• Implemented robust IT infrastructures for government agencies, resulting in improved efficiency and data security.
• Led the design and implementation of Two-Tier and Three-Tier architectures (Linux 90%, Windows) in both on-premises (VMWare, ESXi 7.0, VCenter) and cloud environments (EC2, VPC, IAM, CloudWatch, EBS, EFS, S3) using Infrastructure as Code Terraform.
• Designed and implemented automated deployment workflows using Kubernetes and Ansible, and GitHub resulting in increased efficiency and consistency.
• Managed and optimized web servers (Nginx, Apache), middleware (Tomcat 8.0, Glassfish 5.0, JBoss 7.0), and database servers, including MySQL 8, MSSQL 2019, and MongoDB, Aurora, DynamoDB.
• Implemented and maintained database configurations, ensuring data integrity and optimal performance.
• Jira Ticketing system through client support, using monitoring tools such as Nagios Core, Prometheus, Logging analysis through Splunk tools and troubleshooting the issues with colleagues.
• Storage Management through cloud EBS, S3, EFS and Storage Area Network (SAN), Network Attached Storage (NAS), NFS, SMB.
• Successfully scripted (Python, Bash) and automated backup processes (Veeam), resulting in enhanced data security and recovery capabilities.
• Implemented server failure notifications, reducing downtime by 99% through quicker issue resolution. Optimized data processing workflows, improving overall efficiency by 75%.
• Successfully maintained a secure IT environment through systematic security patches updates and proactive measures.
• Enhanced overall system resilience by implementing and enforcing robust password policies.
• Contributed to a secure network environment by implementing effective intrusion prevention measures.
• Improved incident response times through the configuration and fine-tuning of notification alerts.

System Engineer, April 2023 – October 2023

MedcubeUSA LLC – USA - Remote

• Led the successful implementation of USA Medical project, ensuring compliance with industry regulations and security standards.
• Led the design and implementation of Three-Tier architectures on-premises with Windows and Linux platform.
• Managed and optimized web servers (Nginx), middleware, and database servers, including MSSQL 2022.
• Nginx server through load balancer, reverse proxy for frontend
• Replica setup to database server trough always high Availability, Fail over cluster.
• SSL implementation for web servers.

System Administrator, Nov 2018 – Oct 2021

IWS Holdings, Selmo – Sri Lanka

• Install, deploy, move, configure, repair, and audit corporate standard hardware and software including PC’s, workstations, printers, phones, smart phones and other technologies.
• Managed and optimized Windows Server 2016 and Linux server environments for diverse applications.
• Administered Active Directory, DNS, and DHCP services, ensuring seamless user authentication and network services.
• Led networking management initiatives, optimizing protocols and technologies for enhanced system performance.
• Troubleshoot hardware and software problems, including contacting vendors or other department peers for assistance.
• Implemented storage management strategies, optimizing data storage and retrieval processes.
• Utilized Office 365, SharePoint, OneDrive for cloud services, ensuring collaboration and productivity across the organization.
• Conducted monitoring activities using Nagios, Prometheus, proactively identifying and addressing issues.
• Excelled in troubleshooting scenarios, resolving system and network-related challenges promptly.
• Exceptional proficiency in professional written and spoken English, ensuring clear and effective communication in diverse business settings.

Bachelor of Science in IT Specialized in Computer System and Networking

Sri Lanka Institute of Information Technology – Jan 2014 – Mar 2018

• Second Class Division – GPA 3.03

CERTIFICATIONS

• RedHat Certified System Administrator
• AWS Certified Solutions Architect – Associate