Kristina Castiglia

With over 15 years of experience in dispatch operations and five years as an IT support analyst, I am confident in my ability to contribute effectively to any team. 
 

Throughout my career, I have consistently demonstrated a strong commitment to excellence and a proactive approach to problem-solving. My extensive knowledge of various programs and systems allows me to adapt quickly and efficiently to new challenges. I am particularly proud of my ability to assert my knowledge and skills in my roles, ensuring that my work not only meets but exceeds expectations.
 

While I may not be fluent in French, I am dedicated to continuous learning and improvement. I am fully equipped to work remotely or in person, depending on the needs of the team.

I am eager to bring my expertise in dispatch operations and IT support Along with me. 

Resourceful Service & IT Support Coordinator with 10+ years of experience in dispatch operations, IT support, project coordination, and team training across multiple branches Canada-wide. Skilled in process improvement, system implementation, and staff development. Recognized for problem-solving, adaptability, and delivering efficient solutions in fast-paced environments.

Core Skills

·       Dispatch & Operations Management

·       IT Support & System Administration

·       Project Coordination & Training

·       Payroll & Accounting Support

·       Customer Service & Client Relations

·       Microsoft Office Suite, SQL, Maestro, CRM, ConnectWise, Azure, ERP/FSM Systems

completed post secondary Schooling