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Kshitij Rathour

Kshitij Rathour

Student Global Business Management

Customer Service / Support

Peterborough, Ontario

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About Kshitij Rathour:

Operations Associate in Customer Operations offering more than 4.5 years of experience in Operations
Management & Customer Service. Having been part of an early-stage startup to a 5 billion dollar valuation
unicorn, I have got exposed to roles involving Content Operations, Learning & Development (Onboarding),
Relationship Management (Customer Support), People Management and have handled other day-to-day
operations in various startups. Additionally, I have been groomed to handle pressure, make calculated
decisions and come up with innovative solutions to real-time problems while ensuring a very smooth
customer experience.

Experience

Operations Associate in Customer Operations offering more than 4.5 years of experience in Operations
Management & Customer Service. Having been part of an early-stage startup to a 5 billion dollar valuation
unicorn, I have got exposed to roles involving Content Operations, Learning & Development (Onboarding),
Relationship Management (Customer Support), People Management and have handled other day-to-day
operations in various startups. Additionally, I have been groomed to handle pressure, make calculated
decisions and come up with innovative solutions to real-time problems while ensuring a very smooth
customer experience.

Education

Global Business Management

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