About Kunal Wadhwa:
- Dean’s List Computer Science undergraduate student at Lakehead University, Thunder Bay, ON with a 4.0 GPA.
- Experience with C/C++, Java and Web programming. Familiarity with data structures, algorithms, object-oriented programming and database management systems.
- Eager to learn, grow, and apply my knowledge to help your company succeed and your customers happy.
Experience
Built a customer service chat bot for S30 reduced the support costs by 60% and improved time to resolution from an average of 40 minutes to under 5 minutes while achieving a consistent 9+ CSAT rating.
Integrated Amazon Lex with a corpus of static frequently asked questions along with dynamically changing information, such as, service status reports, promotions and transaction details using AWS Lambda and Amazon DynamoDB.
Education
Bachelor of Science, Computer Science, Lakehead University, Ontario, Canada, Jan 2020 - Apr 2023
Diploma in Computer Engineering, Maharashtra State Board of Technical Education, India, Aug 2016 - Jun 2019
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Plant Health Care Technician
7 hours ago
The Davey Tree Expert Company Colborne, Canada Full timePosition Overview · As a Plant Healthcare Technician your major focus will be on fertilization, treatment and injection of trees and shrubs. Customers and clients will look to you to provide diagnosis and treatment to several of their vegetation needs. You will not only be looke ...
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Security Guard
1 week ago
Paladin Security Welland, Canada Part timeOverview · Paladin Security: Making the World a Safer and Friendlier Place Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of resp ...
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Financial Services Representative Ii
1 day ago
Direct apply
CIBC Colborne, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...