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Kuvam Sehgal

Kuvam Sehgal

Customer Service Representative
Toronto, Ontario

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About Kuvam Sehgal:

I am a driven and trustworthy individual who is eager to use my skills in a work environment and get useful experience.

I am convinced that I can contribute positively to the business and progress my personal and professional goals because of my strong work ethic, outstanding communication abilities, and capacity for teamwork.

Experience

1. LINE COOK AT AMSTERDAM BREWHOUSE [APRIL 2023 – CURRENT]

  • Worked efficiently under pressure, prioritized tasks, and managed multiple orders simultaneously to ensure timely and accurate preparation and delivery of dishes.
  • Effectively communicated and collaborated with the kitchen team, including chefs, sous chefs, and other line cooks, to ensure smooth coordination and teamwork in a fast-paced environment.
  • Assisted in inventory management by monitoring stock levels, rotating perishable items, and notifying the appropriate staff when supplies needed to be replenished.

2. EVENT MANAGER AT TEDXVIPS [JAN 2021 - MARCH 2021]

  • Informed and answered queries from attendees regarding the speakers, talks and the event.
  • Co-ordinated with team members and supervised to ensure a smooth-running event.
  • Co-ordinated with vendors and sponsors to ensure all the offerings were provided in the best quality as
  • they could be.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Handling aggressive customers with patience and empathy and solving problems in best way possible.

3. CUSTOMER SERVICE INTERNSHIP AT WESETTLE [JUNE 2020 – AUG 2020]

  • Dealt with prospective customers regarding their queries about our offerings, locations, etc.
  • Provided prospects with an understanding of exactly what we do which is providing housing for students and what separates us from our competition.
  • Talked to prospects regarding their needs and wants and then figured out what offering would be most favorable for them.

Education

  • George Brown College [January 2023 - August 2023] - Graduate Certificate in Financial Planning - 3.46 GPA
  • Vivekananda Institute of Professional Studies [2018-2021] - Bachelors in Business Administration - 72.7%
  • St. Mark’s Senior Secondary Public School - 86.25%

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