Lesley Baran

• I bring over 22 years of Insurance experience, 10 of those in a leadership role.
• Responsible for the Canada wide strategic response to Catastrophic events. 
• Great at written and oral communication skills providing empathy and concern for clients.
• Excellent knowledge of all Property policy wording including Farm, personal and Commercial lines. 
• Excellent time management and organizational skills to perform work in a high paced environment.
• Admirable analytical and investigation skills.

Wawanesa Mutual Insurance                                                                                                                               2000 - 2023                               

National Catastrophe Claims Lead (2021 – Current)

• Develop and implement strategy of the National Catastrophe Response plan.
• Provide training to all necessary Stakeholder on strategic responses, procedures and policies.
• Collaborate with all necessary Stakeholders to ensure, optimization of resources to respond to all High Volume events.
• Perform analysis of Industry standards and Identify opportunities for improvement.
• Monitor and report on all events that could significantly impact the operations.
• Manage workflow, service levels and productivity as guided by corporate policies, procedures and Business plans.

National Catastrophe Manager (2017 – 2021)

• Managed the National Catastrophe Response Team of Field Adjusters.
• Provided guidance and advised Regions on availability, organized deployments.
• Provided consistent reviews of employees and their performance, and guidance contributing to improved performance to achieve business goals.
• Managed workflow, service levels and productivity as guided by corporate policies, procedures and Business plans.
• Oversaw the National Catastrophe Plan in its response to National Catastrophes.