Lihini Gunasekara

• Demonstrated effective communication and interpersonal skills to provide the highest level of customer service.
• Ability to follow instructions well and manage duties independently requiring minimal supervision.
• Expertise in client services, time management, and relationship-building.
• Excellent in handling MS Office packages. (Word, PowerPoint, and Excel)
• Competent in handling ERP applications (SAP and Oracle EBS Software)
• Highly motivated, enthusiastic, and a fast learner

Value Village| Savers – Langley                                              September 2022 – Present

Retail Store Associate

• Working at the cash register by managing cash, credit, and debit transactions using the POS system.
• Providing customer support at the self-checkout counter.
• Maintaining and arranging new stock on the sales floor by item category and department.
• Assist the customers in finding items and purchasing the selected items.
• Recommend appropriate items and direct or lead customers toward selections.

MAS Intimates (Pvt) Ltd – Colombo, Sri Lanka                May 2019 - Sept 2022

Project Executive

• Engaged in a project undertaken to align suppliers and merchants in business teams in global brands (Victoria’s Secret, Calvin Klein, and La Senza) to a Procure-to-Pay (P2P) portal process.
• Network with local and overseas suppliers and plants to align with the Portal process and resolve GRN issues to negotiate and drive project outcomes and deliverables.
• Involved in the process connected with Web Service for Global MAS SAP supplier portal delivery and invoice creation, an extension of the SAP ERP system integrated with information systems.

Sri Lankan Airlines Ltd - Colombo, Sri Lanka              July 2018 - April 2019

Junior Logistics Officer

• Monitor, control, and raise Stores Replenishment Requisitions once the items reach to re-order level and analyze Critical and Nil stock reports and take necessary actions to avoid stock-out situations.
• Coordinate with overseas stations (Airport, Cargo, and Sales) for monthly stationery requirements through Oracle EBS and prepare month-end reports and Key Performance Indicator reports for Uniform, Properties, and Duty-Free stores for each month.

Carry out random stock checks for Uniform, Properties, and Duty-Free stores on a monthly basis.

Post Baccalaureate Diploma in Operations in Supply Chain Management –

Kwantlen Polytechnic University, Surrey -             (Expected completion December 2023)

Bachelor of Science in Logistics Management – 

General Sir John Kotelawala Defence University, Sri Lanka (2016-2019)