Livjyot Singh

I am Livjyot! Have variety of experiences and skills especially in the areas that involve customer interaction resolving customer complaints with over two years of experience. Currently working as a delivery associate for Northern Touch Logistics. Able to learn fast, adopt and get things done. Can go along with people by being creative, energetic, confident, reliable, passionate, and dedicated to work.

DELIVERY ASSOCIATE
Northern Touch Logistics I 2022 - PRESENT

• Assisting company values in working with every customer, resolving any issues, and setting appropriate expectations with customers. • Able to work in an environment with varying temperatures, enduring long hours of work. • Communicating with customers directly by text and by phone • Working a flexible, full-time schedule of 40 to 50 hours per week • Carrying, lifting, pushing/pulling up to 50 pounds • Standing, kneeling, crouching, and/or stretching during shifts up to 12 hours long

KEY HOLDER
Bath Depot I 2022 – 2022

• Participate in the supervision, motivation and management of the employees. • Maintain a high standard of customer service and an unbeatable shopping experience. • Develop lasting relationships with customers. • Maximize sales and profitability. • Participate in the management of the store’s operation. • Ensure store openings and closings.

FIELD TECHNICIAN 

Airtel I 2017– 2019

• Provide remote and on-site technical support to clients, including troubleshooting, maintenance, and technical assistance. • Respond to client inquiries and requests in a timely and professional manner. • Document and track client support requests and issues using our state-of-the-art ticketing system. • Assist with the deployment of new hardware and software.

GENERAL ASSOCIATE 

Markfed I 2020 – 2021

• Collect and assemble pallets of grocery products and other household items using an electric pallet jack, wrapping the assembled pallets, and preparing them for shipment • Ensure items are accurately and efficiently picked and identified to avoid discrepancies • Adhere to all safety and equipment regulations and maintain a clean work environment • Able to take direction from a voice-automated system to pick and organize orders

IT Innovation and Design