Ljiljana Zec

Excellent customer service, teamwork, and interpersonal skills.
High attention to detail to ensure quality of services.
Ability to adapt and learn quickly.Provide high quality customer service to optimize customer purchasing and payment process.
Stock, replenish and organize inventory with accuracy and efficiency.
Maintain accurate and attractive merchandise displays, ensuring strategic placements of
products to maximize purchases.
Investigate and resolve customer complaints or issues to strengthen store reputation and
grow customer retention.

Worked at Winners for nine years as a Sales Associate where I continuously provided high quality customer service to optimize customer purchasing and payment process. I was responsible for stocking, replenishing and organizing inventory with accuracy and efficiency. Additionally, I ensured to maintain accurate and attractive merchandise displays, ensuring strategic placements of products to maximize purchases. Throughout my experience, I have also investigated and resolved customer complaints or issues to strengthen store reputation and
grow customer retention.

I hold a Bachelors Degree in Engineering from the University of Belgrade.