Lori Prentice

As a former social service worker, my interests are in assisting in the organization and establishment of non-profit organizations in order that they may meet the needs of the community.

Sales Support Staff 
My Top Drawer      July 2022 to present, June 2011 to August 2016 

• Provide excellent quality, personalized service fitting bras and prosthetics 
• Accurately calculate and process purchases; banking; place orders; stock and merchandising

Bookkeeper
Freelance     January 2021 to present
• Provide software consultation and training for non-profit agencies
• Update and accurately input data for bookkeeping set up
• Assist with compiling data and ensuring documents for accuracy for annual review and audits
• Income tax preparation

Coordinator 
Tanglewood Orchard Co-operative Homes Inc.     August 2018 to March 2020

• Managed property, including supervision of part-time maintenance staff and contractors  
• Greeted and assisted a diverse population of members with a variety of needs on a daily basis 
• Processed monthly rent payments received by: cheque, EFT, or debit  
• Created new databases to ensure accuracy in record keeping  
• Responsible for all aspects of bookkeeping: data entry, payroll, accounts receivable and payable, reconciliations, audit preparation, and banking  
• Arranged meetings for Board of Directors, General Members, and Committees; complete occupancy agreements  
• Collected and processed all annual update packages; ensure all documentation provided; complete Rent Geared to Income calculations, and assess continued eligibility  
• Maintained communication with the Service Manager, City of London  
• Consulted with CRA, Cooperative Housing Federation, Coordinators' Association of Southwestern Ontario, NewViews accounting software supports and accountants regularly  
• Researched and remained familiar with Housing Standards Act, Federal and Provincial regulations, Human Rights Act, and the Co-operative's Bylaws  
• Provided knowledge and guidance to the Board regarding governing bodies and compliance

Caseworker
Ontario Works - St. Thomas      July 2006 to July 2007

• Accurately and compassionately assessed eligibility, interviewed clients and monitored ongoing files for changes and continued eligibility 
• Maintained excellent knowledge of all requirements, including provincial legislation and municipal policy and procedure changes
• Proficiently used computer technology and updated skills regularly
• Assessed needs and referred to agencies for job search, counselling and life skills   
• Committed to team effectiveness: assisted on intake line as needed, completed phone assessments and scheduled visits; completed clerical duties

Home Day Care Provider      July 2003 to May 2006 

Caseworker
Ontario Works-London      May 1990 to June 2003  

• Reviewed for accuracy and updated files through Verification Team 
• Managed files within provincial guidelines with successful outcomes 
• Interviewed applicants, assessed eligibility, and referred clients to other agencies 
• Frequently chosen for leadership responsibilities including acting manager and Unit manager
• Worked with a diverse population of clients with empathy, understanding and confidentiality 
• Accurately completed file documentation and required government forms; calculated overpayments and arrears; presented professionally in court for London Police investigations 
• Attended training and team building for skill development 

Unit Manager 
Maternity Leave Contract Ontario Works – London     1992 to 1993
• Supervised team staff, completed performance appraisals, prepared statistics 
• Reviewed files and monitored outcomes of staff 

Education

Education for Ministry—Diocese of Huron September 2022 to present
Diploma— Business-Accounting  GPA 3.5  Fanshawe College      August 2020 
Diploma— Office Administration-Executive GPA 4.16   Fanshawe College       December 2017 
Diploma— Social Service Worker   Fanshawe College      May 1990