Louise Kazarian-hodder

A positive, driven, and trustworthy leader who demonstrates the importance of effective company representation, communication, confidentiality and is motivated by achieving results through effective leadership, motivation, and mentoring Team members. Seeking a position using sales experience, communication, education, and management experience along with strategic planning, to succeed. 

Regional Manager of Sales and Resident Experience                 July 2021 – May 2024

Extendicare  

Provide leadership with 11 Multi Retirement Homes, and 9 Sales Consultants

• Promote and expand our Customer Service Program to continually excel at sales.
• Coach, train, mentor Sales Consultants through Prospect Centered Selling and ‘doing the right thing’ for our prospects and residents.
• Travel to Multi Homes throughout Ontario, partner with Sales Consultants to build a successful Senior Living experience for our residents and continually grow occupancy.
• Partner with Sales team and develop, executive and maintain marketing and sales plans tailored to the various Multi Homes, considering their geographical locations.
• Organize team meetings and share ideas while building positive team environment.
• Contribute with the Sales Team on In-reach and Out-reach processes and developing community partnerships.
• Collaborate with Executive Directors and promote teamwork with their management teams to increase occupancy and excel with customer service.
• Participate in meetings, events, and projects with Regional Team members.
• Coach Sales Consultants with KPI’s, align with sales targets and financial budgets.

• Wilfrid Laurier University, Waterloo, ON                                  1984-1987

              Bachelor of Arts Degree, Political Science 

• Mohawk College, Hamilton, ON                                                  1987-1989

             Business/Insurance Administration Diploma                                                               

• Insurance Institute of Canada, Toronto, ON                                 1990-1994

             Associateship Canadian Insurance Degree 

• Georgian College, Owen Sound, ON

             Teaching & Training Adults Certificate                                           1996

             Microcomputers Business Certificate                                               1997 

• Postmedia’s Digital Marketing Solutions Training Certificate      2014-2016
• Association of Municipal Managers, Clerks and Treasurers       2016

             of Ontario, Mississauga, ON

             Employment Law and Human Resources Certificate