
Luciana de Souza
Customer Service / Support
About Luciana de Souza:
Immigrée du Brésil depuis trois ans, j’ai trouvé au Canada un endroit idéal pour m’épanouir au niveau professionnel. Pour moi, l’atteinte voire le dépassement des objectifs est une manière de m’exprimer à travers mes ambitions de carrière. Je suis une jeune femme déterminée, minutieuse et dotée d’une intelligence émotionnelle remarquable. J’ai beaucoup d’expérience dans la gestion de clientèle, le travail d’équipe ainsi que l’audit des fraudes financières gouvernementales.
Experience
Communications RepresentativeCommunications Representative
TTEC · Contract Full-timeTTEC · Contract Full-timeApr 2021 - Present · 1 yr 10 mosApr 2021 - Present · 1 yr 10 mosMontreal, Quebec, CanadaMontreal, Quebec, Canada
Skills: Team Leadership · Strategic Communications · Communication · Sales
Procuradoria-Geral do Estado do Rio Grande do Sul · Contract Full-timeProcuradoria-Geral do Estado do Rio Grande do Sul · Contract Full-timeApr 2011 - Nov 2014 · 3 yrs 8 mosApr 2011 - Nov 2014 · 3 yrs 8 mosNatal, Rio Grande do Norte, Brazil · On-siteNatal, Rio Grande do Norte, Brazil · On-site
• Integral part of a team specializing in state financial fraud.
• Continuous study of nearly 1,000 public contracts representing several billion reais.
• Support and direct assistance to the Attorney General
• Execution of controls and actions arising from procedural analyzes of files
Education
UNI - RN
Bachelor of Laws, Law
2009 - 2014
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