Lucien YAO

Over 15 years of experience in the strategic and operational management of information systems, with strong expertise in infrastructure, cybersecurity, and business process digitalization. Visionary and results-driven, I combine deep technical knowledge with proven leadership in change management, IT governance, and the coordination of multidisciplinary teams across multiple sites.

Dynamic Technology and Cybersecurity Leader with over 15 years of experience driving digital transformation, IT governance, and operational excellence. Proven track record in infrastructure modernization, cybersecurity strategy, and business process digitalization within complex, multi-site environments.

As Director of Information Systems at Air Côte d’Ivoire, I lead strategic initiatives across CRM (Salesforce), ERP, and cybersecurity modernization (ISO 27001, IAM, PAM, SOC). Recognized for visionary leadership, cross-functional coordination, and a strong ability to align technology with corporate goals.

2004 – CEPI-CEFIVE (Centre d’Étude de Formation en Informatique et Visio-Enseignement), Abidjan, Côte d’Ivoire

Engineering Degree in Computer Science – Networks & Telecommunications Option

2000–2002 – INP-HP (Institut National Polytechnique Houphouët-Boigny), Abidjan, Côte d’Ivoire

Completed 1st and 2nd years of the Computer Engineering program

1997 – CESTIA 2I (formerly CESTI), Abidjan, Côte d’Ivoire

Higher Technician’s Diploma (BTS) in Computer Maintenance

(Québec equivalency: Diplôme d’Études Collégiales – DEC in Computer Science)

1995 – Collège Adventiste de Bouaké, Côte d’Ivoire

High School Diploma – Series D (Sciences)