Luis Manuel Benjamin

I´ve lots of experience in the travel and tourism industries,hotels , transportation logistics, IT support

Innovative IT Support Specialist with experience in selecting and setting up diverse technical
equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied
customers. Excellent instructional and problem-solving skills reduce concerns related to new
technology. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight
deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical
Support Representative skilled at offering clients easy-to-understand guidance and actionable advice.
Positively impacts all customer interactions and engineering efforts for supported products. To seek
and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent
time management and problem-solving skills. Hardworking and passionate job seeker with strong
organizational skills eager to secure entry-level the job position. Ready to help team achieve company
goals.

TCP/IP
Mac systems
Technical issues analysis
Software diagnosis
Desktop support
Data recovery
Operating system management
AV presentation
Hardware upgrades
Manual writing
Backup and recovery
Wireless area networking
Instruction and training
Helpdesk call support
Microsoft Outlook
Technical Support
User credential management
Customer service expert