Makinna Givens

Highly-motivated and driven Aquatic Professional, experienced in supervising both major and minor aquatic facilities. LSS certified Aquatic Leadership and First Aid Instructor/Examiner experienced in both beach and pool-front settings. Examiner Mentor with excellent skills in problem-solving, and conflict-resolution. Creative individual, with 5 years experience in patron facing roles, who is dedicated to providing a safe and inclusive work environment that inspires respect. Experienced in employee training, mentorship, scheduling, and cash handling procedures.

ASSISTANT POOL MANAGER:

• Supervision and management of an aquatic facility. And trained to respond at 15 different aquatic facilities throughout the city of London.
  Responsible for ensuring smooth operations during swimming lessons, Aqua-fit, and other scheduled programming. 
• Maintenance of facility logs, and first aid equipment. 
• Conducted interviews, hiring clinics, employee orientation, and training on behalf of aquatic management.
• Pool movement including movable floors and bulkheads.
• Enforced facility policies, rules, regulations, and use of PPE to ensure the health & safety of all patrons and co-workers.
•  Management and supervision of Lifeguards, Instructors, Building Attendants, and Cashier staff.
• Scheduling, administration, data entry, and maintenance of employee correction records.

ADVANCED AQUATIC LEADERSHIP INSTRUCTOR/EXAMINER:

• Created a safe and inclusive learning atmosphere, while instructing candidates of all ages and abilities.
  Certified Instructor of Standard First Aid, Airway Management/HCP CPR-C, National Lifeguard, and Bronze Programs by the Lifesaving Society. 
• Soon to hold Instructor Trainer Status by May 7th.
• Certified Bronze Examiner, First Aid Examiner & Examiner Mentor.

LIFEGUARD & SWIM INSTRUCTOR:

• Enforced facility policies, rules, regulations, and use of PPE to ensure the health and safety of all patrons and co-workers. 
• Responded to emergency situations and provided first-aid treatment while functioning harmoniously within a team at 15 different aquatic facilities.
• Provided quality swimming lessons to all LSS levels, and to swimmers of all ages and abilities.

FRONT DESK ATTENDANT:

• Provided information to patrons while enforcing all mandated policies, and procedures.
• Scheduled and booked patrons for aquatic events and activities.
• Created accounts, updated personal information, and collected payments while providing excellent customer service
• Accepted and deposited money in the form of cash, cheque, debit, and credit. 
• Assisted patrons and directed customers.

FANSHAWE COLLEGE

MUSIC INDUSTRY ARTS 2018 - 2020